Our customers are important to us and we want you to be happy with the service that we provide to you. In order to get your total satisfaction, we are here to speak with you 24 hours a day, across time zones and in multiple languages.

Sales

  • (855) 277-4587 - Press 1
  • (305) 455-0899 - Press 1
  • Email: sales@apriltravelprotection.com
  • Skype: april_us (available M to F, from 9am to 5pm EST)

Customer Service

  • (855) 277-4587 - Press 2
  • (305) 455-0899 - Press 2
  • Email: service@apriltravelprotection.com
  • Skype: april_us (available M to F, from 9am to 5pm EST)

Emergency Travel Assistance (while traveling)

  • For APRIL Choice & Trip Cancellation Plans purchased after February 1, 2018, please dial: (866) 241-0434 or (240) 330-1348
  • For all APRIL retail plans purchased before February 1, 2018 and all other plans, please dial: (866) 245-0380 or (305) 455-0307

Claims

The number you should use varies by the plan you have purchased. Please see your Summary of Benefits or follow the instructions below.

  • For APRIL Choice Plans purchased after February 1, 2018, please dial: (844) 509-1828
  • For all APRIL Plans purchased before February 1, 2018, please dial: (855) 277-4587 - Press 4
  • For Front Gate Event policyholders purchased before December 29, 2017, please dial: (800) 554-3028
  • For Front Gate Event policyholders purchased after December 29, 2017, please dial: (844) 217-2509

To reach APRIL Travel Protection by mail:

APRIL Travel Protection
11900 Biscayne Blvd, Suite 610
Miami, FL 33181