February 8, 2017
Travelers filing claims for their delayed bags were the most commonly denied in 2016, according to Jason Schreier, CEO of APRIL Travel Protection.
Travelers often misunderstand the purpose of this benefit and submit Baggage Delay claims thinking they are owed the benefit amount for the inconvenience they experienced, Schreier said. However, the benefit is designed to reimburse the cost of clothing or other essential items purchased while travelers wait for their bags to arrive.
Read your policy to understand what items you are covered for. Then, keep all receipts for any clothing, toiletries, or other essentials you purchase while your luggage is lost or delayed. Without receipts, you cannot be reimbursed.