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April Travel Protection has also focused on its claims process, offering its Stress Less benefits, CEO Jason Schreier said. Customers can utilize a variety of ways to get in touch with April (phone, text, email or Skype) if they need to file a claim. April will assess clients’ claims and proactively help them rebook, paying many benefits in real time so the customer does not have to go through laying out initial funds and a subsequent claims process. “If it's a clear, cut-and-dry, black-and-white, ‘you’re-covered’ situation, why even make the client go through a claims process?” Schreier said.

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